The organisers of the Harrogate Flower Show require a company that can service all the security, safety, car parking and customer service requirements for this twice-yearly event, meeting their own high standards of service and a commitment to long term involvement to aid their event management in practical and financial terms.
Having worked with members of Saxon management team for six years with other suppliers we had no hesitation in inviting them to tender for the provision of event services in their new venture. We chose Saxon on both value and their experience at the Harrogate Flower Show and similar events and our commitment to maintaining the partnering with pre-event support and a dedicated Event Manager. Staff were provided that met the specific need for a high level of customer care and service and the visitor profile.
We are in our third year of providing our services as Saxon Security and have maintained our established event team who remain keen to work at this event. This continuity giving confidence to the Organisers to delegate the day to day management of security, customer care and car parking to our Event Manager.